the WWLF Connection

WIA Luncheon in DC - Photo Credit: Kevin Allen Photography 2.14.24

 

Trailblazers - Photo Credit: Brand Awesome Photography

WWLF - Empowering Women, Building Momentum
Carolyn Hardwick
,
2023/2024 WWLF Vice-President

As we progress through the year, I think about the word MOMENTUM. It may be a word on your conference call buzzword Bingo card, because this is the time of year when initiatives and projects accelerate. Momentum is often defined as "the quality which keeps an event making progress once it has started." Although WWLF is more than twenty years old, there are a lot of new programs which are building momentum.

In February, the Wireless Infrastructure Association held the second annual Wireless Women's Leadership Luncheon in Washington, D.C. The afternoon was filled with inspiring stories and rich connections from women located across the United States. We gathered together to recognize, celebrate, and empower one another. Members of the F.C.C. and White House leadership addressed a crowd of over 300 attendees, and the day ended with closing remarks from Lynn Whitcher, President of WWLF. We gained insights from a powerful roundtable of industry leaders who confirmed that we are not only building networks. We are building bridges to leadership by and for women in telecommunications.

Another inspiring program launched this year is Telecom Trailblazers. The Trailblazers initiative is one to encourage students interested in STEM (Science, Technology, Engineering, and Math) to pursue careers in telecommunications. Our launch event took place in San Francisco, CA, where over 25 high school female students spent an afternoon learning about technology and careers. As quoted by one of our guest panelists, "As a student, I didn't consider a job in telecom, but it found me. It has been a life-changing career." The students departed the afternoon excited about newfound 5G knowledge, a possibility of future internships, and encouragement from hearing testimonies of female leaders in telecom.

If you've attended a virtual or in-person WWLF event recently, I am certain that you felt the excitement in the air. It has been said that "momentum builds success". I hope that you'll join WWLF as we continue to thrive and achieve goals.

Carolyn Hardwick is the Vice President of WWLF. During her 20+ year tenure in the industry, she has held various positions in Wireless Site Development, Business Development, Engineering, Operations, and Executive Management. As part of her professional development, she joined WWLF in 2003 and has served on the board since 2011. She continues to implement her knowledge and expertise, incorporating fiscal responsibility, collaboration, and innovative business strategy into her management practices.

A graduate of Clemson University, Carolyn became a published author and member of the North American Case Research Association in 1988. In her personal life, she enjoys reading, hiking, community service, and activities with her church within the Atlanta-metro area.

Our Industry Community -
Reflections on the WWLF/WON panel
South Wireless Summit, Nashville, TN March 2024

 

Photo Credit: Monica Vink

Amelia De Jesus, Vice President, Workforce Solutions, WIA: It was a great honor to join my esteemed colleagues Monica Vink, Marketing Director—Ontivity, and Deb Bennett, Vice President of Apprenticeship—Wireless Infrastructure Association, on a panel moderated by Carolyn Hardwick, Vice President—WWLF, at the 12th Annual South Wireless Summit. We had a productive discussion sharing viewpoints, challenges, and opportunities for the workforce across our industry.

 

In the digital age, workforce development is paramount for the broadband industry's evolution and success. As industry leaders at the forefront, we emphasized the need for a skilled and innovative workforce capable of adapting to rapid changes. We covered strategies such as maintaining a positive workplace culture, setting clear objectives, and fostering transparent communication, which is crucial for employee morale and productivity. As large-scale projects spanning multiple years require a mix of entry-level recruits and experienced professionals, necessitating effective recruitment and retention strategies, we discussed programs like apprenticeships, such as the Telecommunications Industry Registered Apprenticeship Program (TIRAP), where WIA has administered National Standards of Apprenticeship along with the United States Department of Labor for approved occupations established under the program since 2017. Not only are establishing approved occupations crucial, but career pathways are also vital for talent development.

Economic conditions, technological advancements like AI and remote work, and business competition reshape the workforce, demanding continuous skill development and adaptation. During times of slowdown in telecom, specifically in wireless, workers can adapt by assessing their skill sets and experience, determining transferability, and diversifying their skillsets through reskilling and upskilling to complement skill sets for adjacent segments or industries.

Federal Programs like the National Telecommunications and Information Administration’s (NTIA) $42.45 billion Broadband Equity, Access, and Deployment (BEAD) program aims to bridge the digital divide by investing in broadband infrastructure and workforce development. However, challenges such as funding shortages, lack of career awareness, and implementation of industry-validated training and education solutions highlight the need for state-specific solutions and increased industry awareness to attract diverse talent, ensuring continued growth and innovation in the broadband sector.

We are proud of initiatives like Telecom Trailblazers, recently launched by the Wireless Infrastructure Association (WIA) and the Women’s Wireless Leadership Forum (WWLF), which aim to inspire the next generation, particularly women, to pursue careers in telecommunications and contribute to the industry's future success.

As the echoes of the engaging discussions from the South Wireless Summit still resonate, it's important to take a moment to reflect on the profound insights and dynamic exchanges that shaped this year's conference, particularly the WWLF panel on workforce development trends.

Monica Vink, Director of Marketing, Ontivity - Firstly, I'd like to extend my deepest gratitude to the South Wireless Summit team for orchestrating such a successful event. Their tireless efforts in bringing together industry leaders, innovators, and experts under one roof facilitated an enriching dialogue that is crucial for the evolving landscape of telecommunications. A special thank you is also due to my fellow panelists. Each brought a unique perspective, informed by deep expertise and a commitment to advancing our field. The discussion was not only a testament to the wealth of knowledge present but also to the collaborative spirit that defines our industry. Together, we delved into the current trends that are shaping the telecommunications ecosystem, addressing both the challenges and opportunities that lie ahead.

 

The panel highlighted several key trends that are crucial for anyone involved in telecommunications to understand:

Digital Literacy: As technology continues to advance at a rapid pace, digital literacy is becoming increasingly essential. There is a pressing need to not only equip new entrants with the necessary skills but also to ensure continuous learning for existing employees.

Remote Work Flexibility: The shift towards remote work, accelerated by the pandemic, has reshaped how telecommunications companies think about work arrangements. This flexibility has opened new avenues for attracting talent from a broader geographic range, but it also requires innovative approaches to training and management.

Diversity and Inclusion: Emphasizing diversity in the workforce is more critical than ever. Diverse teams bring a range of perspectives that are vital for creativity and innovation in solving complex problems. Our panel discussed strategies for fostering an inclusive environment that supports a variety of voices and backgrounds.

Technological Advancements: With the advent of 5G, IoT, and emerging technologies, the need for specialized skills in these areas is growing. This trend necessitates partnerships with educational institutions and robust training programs to prepare the workforce for tomorrow.

The South Wireless Summit provided a platform to not only explore these trends but also to brainstorm practical solutions and strategies to implement them effectively. The insights garnered from this event underscore the importance of continued education and adaptation in our field. As we look forward, let's carry the momentum from this summit to nurture a telecommunications workforce that is resilient, skilled, and diverse.

Thank you again to WON – Women of NATE, WWLF, and South Wireless Summit for an unforgettable experience and for the opportunity to contribute to this conversation.

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How Work Works: The Subtle Art of Getting Ahead Without Losing Yourself by Michelle, P. King, Ph.D. 
Book Review by Kim Montgomery, Wireless Infrastructure Advisor, NOM

On a late February evening, WWLF members gathered virtually to discuss the latest book from Michelle King, noted author and researcher on organizations and work. Published in just the last year, King’s book is relevant to the post-COVID work environment and she tackles subjects such as the challenges posed by working from home such as lack of communication, work and role ambiguity, difficulties with teamwork and relationship building, and work-life balance obstacles. She goes on to break down four major transitions happening in how we work.

1. Technical roles are increasing. Transferable skills that can apply to multiple industries will be essential. People who are both technical specialists and have strong interpersonal skills will be those most likely to achieve positive outcomes professionally.
2. Talent is diversifying. By 2044, more than half of Americans will belong to a minority group. This means that we will need to learn how to collaborate effectively with people from any background, and we are already seeing remote work influencing this diversification with people working from anywhere.
3. Hybrid workplaces are the norm. King quoted a 2020 survey in which 94% of companies agreed that responsiveness and collaboration are key to their business’ success, but only 6% of the companies found these traits to be present in their workforce. She talks about the shift happening where it's more important for employees to prioritize who they work with than who they work for. This is especially relevant in the remote work setting and teams needing effective collaboration to succeed in achieving their targets.
4. Informal aspects of work are critical. This is the key area that King heavily unpacks in her book. Essentially, the informal aspects of work – everything that happens during our jobs that isn’t in a manual or part of the formal training processes – will be the “how” we will thrive in a transformative work environment.

The next two chapters of the book lean into belonging and trust in the workplace. King digs into the emotional needs we all have to work with feeling like we belong and are valued for our uniqueness. She emphasizes that it’s imperative for organizations to not only bring on diverse talent, but to also value talent so that the work relationships don't become transactional. Belonging is crucial because someone may join a company initially for the salary, but they need a sense of belonging and feel as though they have a place to stand to stay. When someone feels as though their presence and contributions go unrecognized, they detach emotionally, and then they lose trust.

Click to read the full review on the wwlf.org website.

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Spotlight on WWLF’s National Director of Virtual Events
Heather Fletcher, Senior Project Manager at Everest Infrastructure Partners

Did you know that WWLF offers numerous virtual (online) events? YES WE DO! We started way back in 2020, during the pandemic. These events are so popular that we keep expanding our offerings! Let’s take a few minutes to learn more about the current National Director of Virtual Events, Heather Fletcher. Heather is also the WWLF City Rep for Pittsburgh!

Why did you join WWLF?
I was initially drawn to WWLF by its reputation for offering exceptional networking, learning, and development opportunities. Recognizing the potential for personal and professional growth within the organization, I eagerly seized the chance to become a member.

Assuming the role of City Representative, my aim was twofold: to actively contribute to the organization's mission of fostering professional growth and to curate impactful events tailored to the needs of professionals within my local community. Through my involvement, I aspire to facilitate meaningful connections and facilitate the exchange of valuable insights and experiences among peers.

How has being a part of WWLF impacted you personally or professionally?
Being a part of WWLF has influenced both my personal and professional growth. On a personal level, it has provided me with a supportive community of like-minded individuals, fostering connections that have enriched my life. Professionally, it has offered invaluable opportunities for networking, learning, and skill development, enabling me to expand my knowledge base and advance in my career.

I feel that embracing the challenge of being a City Representative involves a commitment to embracing diverse perspectives, honing leadership skills, and crafting events that resonate with others, leaving a meaningful impact. It's an opportunity to cultivate connections and foster collaboration through networking.

Where did you get your start in the industry? What is your current role?
My start began in 2018 at Crown Castle as a Small Cell Contract Coordinator, and my ending role as a Small Cell Expense Real Estate Analyst. Presently, I contribute my expertise to Everest Infrastructure Partners as a Senior Project Manager in Asset Management. Within this capacity, I specialize in conducting comprehensive due diligence, facilitating smooth closings, and portfolio acquisitions. My dedication lies in optimizing asset performance and maximizing value for our stakeholders.

Click to read the full spotlight with Heather Fletcher on the wwlf.org website.

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Featured Event: Pittsburgh Earth Day

Upcoming Events

The WWLF is a Proud Sponsor of the Wireless West Conference

April 22nd - 24th, 2024

Come visit us at Booth #21.

For more information on Wireless West Conference visit: https://wirelesswestconference.com/

Sheraton Denver Downtown Hotel:1550 Court Place Denver, CO 80202

WWLF Volunter Day: South Florida Beach Clean Up

Attention South Floridians! Join us April 22nd for a Beach Clean-Up and Happy Hour Celebration in honor of Earth-Day and National Volunteer Week sponsored by NWS, Neptuno USA, USA Groups, and GTEC Talent! Come out to support your local WWLF South Florida region, network and connect with friends and colleagues, enjoy appetizers by the beach at E.R Bradley’s in West Palm Beach and win prizes! Spots are limited, so please sign up via Event Brite now using the link below:

https://www.eventbrite.com/e/earth-day-beach-clean-up-happy-hour-tickets-880253490887?aff=oddtdtcreator

Details:
Beach Cleanup Group will meet at 2:30 at the Clock Tower off Worth Avenue in Palm Beach. Supplies and drinks will be provided. After beach clean-up, meet at E.R Bradley’s in West Palm Beach at 4pm-630pm.

See you at the beach!

Please contact Kylie Trundle for questions (904)-671-5823

22 Apr 2024
2:30 PM - 6:30 PM (EDT)
Clock Tower off Worth Avenue in Palm Beach

Register

WWLF Day of Service with The Empty Stocking Fund

Please join your WWLF Atlanta City Reps, Danielle Etzbach and Chrissy Robinson for Atlanta's Volunteer Day! A continental breakfast will be served at 8:30 a.m., compliments of American Family Tower Services, followed by volunteering from 9:00 a.m. until 12 Noon.

WWLF members will spend the morning volunteering with the Empty Stocking Fund to help with all aspects of school supply kit assembly, from opening and sorting products to packing supplies into backpack kits, and filling online store orders from teachers and our Nonprofit Procurement Partners.

Registration is required.

23 Apr 2024
8:30 AM - 12:00 PM (EDT)
Empty Stocking Fund:693 Humphries St., SW Atlanta, GA 30310.

Register

Louisville - Volunteer Day

Join fellow WWLF members and supporters in Louisville to give back to our community during National Volunteer Week at Wayside Christian Mission.

Every day, Wayside Christian Mission serves over 2,000 meals to our homeless neighbors. Come be part of the solution to create lasting change in the lives of homeless men, women, and children as we serve them a healthy lunch.

Space is limited, so register today to reserve your spot!

Please RSVP by Friday, April 19.

Wednesday, April 24, 2024
10 AM to 2 PM (EST)
Wayside Christian Mission
432 East Jefferson St
Louisville, KY 40202

Register

WWLF's Volunteer Day: Kids Meals Houston

Join the WWLF Houston City Rep, Nicole Bivona, for a Volunteer Afternoon

"Because no child should go hungry. Ever.” We will putting together 100 nonperishable lunches for Kids Meals Houston.

25 Apr 2024
5:30 PM - 7:30 PM
Winnie’s: 3622 Main St, Houston, TX 77002

Register

WWLF's South Carolina Volunteer Day: Harvest Hope Food Bank

Join WWLF in South Carolina for National Volunteer Week on Saturday, April 27th at Harvest Hope Food Bank. We will be sorting and packing boxes to be distributed to the community. All volunteers will need to wear closed toe closed heel shoes and comfortable, casual clothes with layers. The link below has a video everyone can watch to learn more about what to expect. Volunteers will also need to use the link to complete the volunteer paperwork prior to arriving. We hope to see you there!

https://app.giveffect.com/campaigns/31120-women-s-wireless-leadership-forum-midlands

27 Apr 2024
9:00 AM - 12:00 PM (EDT)
Harvest Hope Food Bank: 2220 Shop Road Columbia, SC 29201 

Register

Monthly Networking Event: Motivation and Mugs

With all of the transition and new information in our industry, where can we turn our attention for guidance and encouragement? Join your fellow WWLF members for a morning motivation and the opportunity to connect while enjoying your beverage of choice.

Unless there is a holiday, we meet for Motivation and Mugs the first Monday of each month. You'll have the opportunity to introduce yourself and share in a discussion about the overlap of our industry, your professional journey, and any personal details you're comfortable sharing.

We look forward to seeing you on our next call! Registration closes the Thursday prior to the meeting.

Teams Link to be provided prior to the Event

06 May 2024, 10:00 AM - 10:45 AM (EDT) - REGISTER

03 Jun 2024, 10:00 AM - 10:45 AM (EDT) - REGISTER

01 Jul 2024, 10:00 AM - 10:45 AM (EDT) - REGISTER

05 Aug 2024, 10:00 AM - 10:45 AM (EDT) - REGISTER

09 Sep 2024, 10:00 AM - 10:45 AM (EDT) - REGISTER  

WWLF Networking Event at Connect (X)

 

WWLF is proud to host our annual networking reception at Connect (X) in Atlanta

Please join us on Thursday, May 16th at the World of Coca-Cola

This WWLF networking event is free-of-charge for registered WWLF members. If you are not a member, join today to avoid lines at the door: www.WWLF.org

*Membership must be in good standing as of the date of the event. Online event registration ends on May 2nd.

16 May 2024
7:00 PM - 10:00 PM
World of Coca-Cola

Register

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Connect with WWLF

WWLF is a proud affiliate of WIA

Women's Wireless Leadership Forum C/O WIA
2111 Wilson Boulevard, Suite 210 Arlington, VA 22201

© 2024 Women’s Wireless Leadership Forum All Rights Reserved

WWLF is committed to creating an inclusive environment where diverse voices are welcome in all aspects of our organization. WWLF values the knowledge and perspectives that our members bring to our organization from their diverse backgrounds. While all members are welcome to participate in both regional and national events, WWLF remains committed to the design and delivery of content to support the development of women in the wireless communications industry.